Sales Excellence & CRM Manager (m/f/d)

Festanstellung, Vollzeit · Reinbek

Role description

As part of our mission to drive growth and operational excellence, we’re looking for a dynamic Sales Excellence & CRM Manager to elevate the effectiveness of our sales organization. In this role, you will play a key part in optimizing our end-to-end Sales and Product Development processes, enhancing sales performance, and providing actionable insights to drive our growth objectives. We’re looking for a proactive individual, eager to make a significant impact and excel in a fast-paced environment.

Your Mission

Sales Strategy, Planning & Pricing:

Collaborate with sales leadership to define and execute sales strategies aligned with company objectives and be responsible for our yearly sales strategy meetings.
Manage sales forecasting, pipeline pricing management to ensure accurate sales performance reporting.

CRM Ownership & Development:

Act as the owner of the CRM system, ensuring it is a central, scalable, and user-friendly platform that supports all sales activities and growth objectives.
Lead continuous CRM development, including implementing enhancements, customizing functionalities, and ensuring seamless integration with other sales tools and data sources.

Performance Analytics:

Design, model, and implement sales performance data in BI systems, ensuring seamless integration and data consistency between ERP, CRM and BI to enable automated reporting.
Define and analyze sales KPIs, identify performance gaps, and recommend actionable improvements to drive sales excellence and business growth.

Sales Process Optimization:

Develop, refine, and implement best-in-class sales processes to enhance efficiency and consistency.
Analyze and improve our sales and customer-triggered development processes to enhance efficiency and effectiveness, ensuring consistency and scalability.

Project & Change Management:

Lead relevant sales projects, drive collaboration and maintain clear communication to achieve project milestones and enhance overall sales performance.
Lead initiatives related to process changes, new tool rollouts, or strategy shifts, ensuring smooth transitions and team buy-in.

Minimum Qualifications

Bachelor’s degree in Business, Marketing, or a related field.
3+ years of experience in Sales operations, Sales enablement, or a related role.
Experience with CRM platforms (e.g., Salesforce, HubSpot, Zoho), ERP-Systems (Microsoft Dyncamis NAV/BC) and other sales enablement tools.
Data modelling, analysis and visualization skills using tools like Power BI.
Expertise in analysing, designing and implementing processes and best practices.
Excellent communication, and project management skills.
Full working proficiency in both English and German.

Preferred Qualifications

Proven track record of improving sales performance and driving operational excellence.
Data-driven mindset with the ability to translate analysis into actionable strategies.
Ability to influence and engage stakeholders across all organizational levels.

Why you'll love working here

Exciting tasks in an internationally operating, growing family business with flat hierarchies
Flexible working hours and home office options
4 weeks remote work from other EU countries
30 days paid vacation per year
Salary bands for a fair corporate culture
Monthly allowance of €50 for your BAV
Annual 360° feedback loops with clear promotion criteria and an individual career path
Responsibility from day one in a company that encourages personal responsibility and growth
Regular company events such as summer party, Christmas party
Paid team dinners or activities for each team twice a year
Free parking right outside the door
Perks and benefits: JobRad, subsidized lunch, subsidy for the Deutschlandticket, free language courses and discounted memberships at several gyms and for the Wellpass
Fresh fruit, free drinks and snacks in the office

Our Process

Initial Screen with the Recruiter
Technical Interview with the Hiring Manager
Challenge onsite

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About us

At Arethia, we fuse our long-standing reputation with a continual push for progress. A rapidly expanding player in the flavour industry, Arethia specialises in delivering innovative taste solutions and co-creating products that consumers love. For more than 70 years, Arethia has been known for its close collaboration with customers and the highest quality standards. With over 250 employees spread across Germany, Switzerland, Dubai, and Indonesia, we aim to shape the future of flavours with a culture that values agility, transparency, and talent.

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Wir freuen uns auf dich!

Wir freuen uns über dein Interesse an Arethia. Bitte fülle folgendes Formular aus. Solltest du Schwierigkeiten mit dem Upload haben, wenden dich gerne per Email an join@arethia.com