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Key Account Project Manager (m/f/d)

Reinbek
Full-time
Permanent employee

Role description

As a Key Account Project Manager, you support the management of our Global Key Accounts by coordinating projects, ensuring smooth execution, and acting as a reliable link between the customer and our internal teams.

The focus of the role is on hands-on project management, structured coordination, and delivering a high level of service to the customer. You help ensure that customer requests, projects, and initiatives are implemented efficiently and with strong internal collaboration.

Your Mission

Project Management & Coordination
  • Identify, set up and plan projects with the Global Key Accounts, including timelines and resource coordination
  • Manage project execution and ensure smooth cross-functional collaboration across internal teams
  • Track and document project progress and proactively follow up on open topics

Customer Requests & Tenders
  • Coordinate and support the execution of customer tenders (e.g. RFIs/RFQs)
  • Ensure structured processing of customer project requests and requirements
  • Work closely with internal experts to provide timely and consistent responses

Service & Delivery
  • Ensure high-quality project delivery and reliable service towards the customer
  • Act as a day-to-day point of contact for project-related topics
  • Support the implementation of customer-specific services and processes
  • Coordinate technical topics and ensure alignment between customer requirements and internal capabilities

Minimum Qualifications

  • Academic degree in Business Management, Supply Chain, or a related field
  • 1–2 years of experience in project management, key account support, or a similar role
  • Strong organizational skills and a structured way of working
  • Business proficiency in German and English (written and spoken)
  • Good communication skills and confidence in working with internal and external stakeholders
  • Hands-on mentality and ability to manage multiple topics simultaneously

In a nutshell, you are
...a reliable and pragmatic Project Manager
...someone who enjoys coordinating across teams and keeping things on track

...service-oriented with the ability to build strong working relationships with customers

Preferred Qualifications

  • Experience with Jira, Confluence, and Excel
  • Interest in supply chain, operations, and customer-specific solutions

Why you'll love working here

  • Exciting tasks in an internationally operating, growing family business with flat hierarchies
  • Flexible working hours and a hybrid working model
  • 4 weeks remote work from other EU countries
  • 30 days paid vacation per year
  • Salary bands for a fair corporate culture
  • Monthly allowance of €50 for your BAV
  • Annual 360° feedback loops with clear promotion criteria and an individual career path
  • Responsibility from day one in a company that encourages personal responsibility and growth
  • Relocation costs can be reimbursed on a pro rata basis
  • Regular company events such as summer party, Christmas party
  • Paid team dinners or activities for each team twice a year
  • Free parking right outside the door
  • Perks and benefits: JobRad, subsidized lunch, subsidy for the Deutschlandticket, free language courses and discounted memberships at several gyms and for the Wellpass
  • Fresh fruit, free drinks and snacks in the office

Über uns

Bei Arethia vereinen wir langjährige Erfahrung mit kontinuierlichem Fortschritt. Als schnell wachsendes Unternehmen in der Aromaindustrie haben wir uns darauf spezialisiert, innovative Geschmackslösungen zu liefern und gemeinsam mit unseren Kunden Produkte zu entwickeln, die Verbraucher begeistern. Seit über 70 Jahren ist Arethia bekannt für die enge Zusammenarbeit mit Kunden und höchste Qualitätsstandards. Mit über 250 Mitarbeitenden in Deutschland, der Schweiz, Dubai und Indonesien gestalten wir die Zukunft der Aromen und pflegen eine Unternehmenskultur, die auf Agilität, Transparenz und Talent setzt.