Quality Management Specialist
Surabaya
Full-time
Fixed-term
Role description
As a Quality Management Specialist, your main role is to ensure the effective implementation of the Quality Management System and HACCP based on the established Quality Manual and procedures. This position is responsible for maintaining the quality documentation system, preparing management review processes, and coordinating internal and external audits to ensure quality assurance and regulatory compliance. This position is ideal for candidates with a strong analytical mindset, excellent documentation skills, and a solid understanding of quality systems within the food, flavor, pharmaceutical, or related industries.
Your Mission
Supplier Quality Management – Manage supplier portals, conduct raw material supplier qualification processes, and perform supplier audits to ensure quality and compliance standards are maintained.
Internal Audit & Management Review – Organize internal audits and management review activities, and ensure effective control of all quality-related documentation systems.
External Audit Coordination – Coordinate external quality and compliance audits conducted by certification bodies, customers, and relevant authorities.
Quality Documentation Management – Manage, create, review, and maintain quality documentation including Quality Manuals, QM documents, SOPs, forms, and other supporting documents.
Quality Training & Awareness – Conduct regular training sessions and awareness programs related to the Quality Management System, HACCP, and other quality initiatives.
Global Quality Alignment – Participate in global quality management meetings, ensure alignment with global standards, and drive implementation and follow-up actions locally.
Project & Business Support – Execute assigned tasks, projects, and company policies to support business objectives and organizational goals.
Safety & Compliance Implementation – Ensure adherence to company regulations, discipline standards, operational procedures, and workplace safety requirements.
Minimum Qualifications
Minimum Diploma or Bachelor's degree in Chemistry, Pharmacy, Food Technology, Science, or a related field, or equivalent practical experience.
3–5 years of experience in quality documentation, quality assurance, regulatory affairs, or a related role.
Strong attention to detail with solid analytical and documentation skills.
Proficient in Microsoft Office, especially Excel.
Able to communicate professionally in English, both written and verbal.
Preferred Qualifications
Strong understanding of Good Manufacturing Practices (GMP) principles and their implementation within manufacturing environments.
Ability to conduct risk assessments related to production processes, raw materials, and finished products to ensure quality and compliance.
Good knowledge of Document Control Systems and quality documentation management processes.
Understanding of product and quality data management within ERP systems, including maintaining accuracy and data integrity.
Knowledge of ISO 9001, HACCP, and FSSC 22000.
About us
At Arethia, we fuse our long-standing reputation with a continual push for progress. A rapidly expanding player in the flavour industry, Arethia specialises in delivering innovative taste solutions and co-creating products that consumers love. For more than 70 years, Arethia has been known for its close collaboration with customers and the highest quality standards. With over 350 employees spread across Germany, Switzerland, Dubai, and Indonesia, we aim to shape the future of flavours with a culture that values agility, transparency, and talent.